Bose Soundbar 700 Won’t Connect To TV – How To Resolve

Imagine purchasing an expensive Bose Soundbar, only to find out that it won’t connect to your TV: far from fun.

Before you rush back to the store to give them a piece of your mind though, there are a few things you should try first. Keep reading to find out.

How To Connect Bose Soundbar 700 To TV

Before we get into how to resolve connectivity issues, let’s look at how to set up your Bose Soundbar.

You might be rolling your eyes in frustration at this point, but bear with us. You’d be surprised by how many users don’t believe in instruction manuals, but this rarely helps their cause.

Before you begin

Install the Bose Music app on your mobile device and create an account.

When you’ve done this, ensure that the Bluetooth on your mobile device is on.

If you’re not using a wireless internet connection, connect an ethernet cable from the Soundbar to the access point.

Setting up the Bose Soundbar

  1. Connect the Bose Soundbar to a power outlet.
  2. Open the Bose Music app and sign into your account. Be sure to allow location services, Bluetooth connections, and local access network, if prompted.
  3. Select ‘Speakers & Soundbars.’
  4. Swipe left or right on the ‘Add Product’ screen to find and add your product. If your Soundbar 700 doesn’t come up, select the ‘My Bose’ icon and then the ‘+’ sign to add a product.
  5. Select your wireless network and enter your password.
  6. Choose a name for your Soundbar or enter a custom one (this is your chance to get creative).
  7. Select ‘Yes’ or ‘No’ on the ‘Sharing screen’ to determine if other Bose Music accounts can connect to your device.
  8. Connect an HDMI cable from the HDMI ARC port on the Soundbar to the HDMI ARC port on your television. Once completed, tap ‘Next.’
  9. Connect any other accessories or select ‘Do It Later.’
  10. The ‘ADAPTiQ’ screen gives you the option to optimise the audio quality; this can also be done later.
  11. Tap ‘Set Up Now’ to program your universal remote or skip to do it later.
  12. Select your preferred voice assistant and follow the on-screen prompts; this can also be done later.
  13. Tap ‘Get Started’ to begin using your system.

If you’ve followed all these instructions and still aren’t able to turn your living room into a cinema, you may have a different problem on your hands.

Possible Solutions

Check the connections

Besides checking your WiFi and Bluetooth settings, check all the physical cables that you’re using at both ends, as your problem may be down to loose cables.

This includes the HDMI cable or optical cable and power cords.

Audio settings

Go to the settings menu of the connected device to adjust the audio settings.

This will also involve checking the audio output and audio input settings on your TV and Bose Soundbar.

If you have issues with audio quality, checking the output and input settings should be your first move.


Sometimes a hitch with setup might simply be a matter of checking the volume level on your Bose Soundbar. Do the same for your TV audio.


Another simple solution is restarting the connected devices.

HDMI connection

HDMI cables can often cause connectivity issues. To solve this, you either need to replace the HDMI cable with an optical cable or reset the connection between the TV and the Soundbar.


Bose Soundbars use some of the latest technology and users often experience compatibility issues. Ensure your TV supports HDMI ARC (Audio Return Channel) and CEC (Consumer Electronics Control).

HDMI ARC is designed to reduce the number of cables needed to connect to your Bose Soundbar.

It is also worth noting that an optical cable may be more compatible with older TVs, as HDMI ARC is a modern feature for HDMI devices.

Be sure to check all this before finalising a purchase of Bose system – or any sound device, for that matter.

Faulty product

If all else fails you may have bought a faulty product. The easiest way to solve this is by contacting customer care or returning to the shop from which you bought it.


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Matt Tomkin

I am an avid tech lover and the journey started back when LCD TVs and Plasma image burn were all too common. Over the years I have sold technology in retail stores but more recently have been building numerous businesses all based around technology. It's great to be able to test new tech and provide my thoughts on a platform like this.

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